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Edited: 9/7/2009 5:28 PM
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Picture Placeholder: FHCS\Derek.Hussey
FHCS\Derek.HusseyNo presence information
Case #2 - My Computer is Slow!!!!
A user calls you and reports that their computer is slow and sends you the following screenshot.  What do you think?
Posted: 9/10/2009 1:31 PM
Picture: Troy McVey
Troy McVeyNo presence information
download an anti-virus
Posted: 9/10/2009 1:32 PM
Picture Placeholder: Christopher Grenier
Christopher GrenierNo presence information
Run your virus scan to check the computer for infected areas then have it try and fix them.
Posted: 9/10/2009 1:32 PM
Picture: Emerson Sikes
Emerson SikesNo presence information
check to see if where the message was sent from. or toss the machine out the window! haha just kidding.
Posted: 9/10/2009 1:33 PM
Picture Placeholder: FHCS\Christopher.Falla
FHCS\Christopher.Falla
Ask him where the message was sent from...Then toss it out the window.
Posted: 9/10/2009 1:33 PM
Picture Placeholder: Ashley Munroe
Ashley MunroeNo presence information
i would try to install a spyware website
Posted: 9/10/2009 1:33 PM
Picture Placeholder: Derick Ouellette
Derick OuelletteNo presence information
Download a virus scanner and then when it shows you that you have a virus delete the virus or spyware
Posted: 9/10/2009 1:34 PM
Picture Placeholder: Edward McCall
Edward McCallNo presence information
find a way to figure where it came from to try to stop it and start to detlet the virus. :)